Driver Training · Module 3
Manifest and Chain-of-Custody Discipline
The manifest is the single source of truth for every delivery run. Reconcile it at the start, reconcile it at the end, and never improvise in between.
What the manifest tells you
A compliant manifest lists every order, every product, every package tag, and the destination. If anything on the vehicle is not on the manifest, the run is out of compliance.
- Order ID and destination address.
- Product name and state metrc/track-and-trace tag.
- Quantity and unit (grams, mg THC, count).
- Total order value — used for reconciliation at end of run.
Checking in and checking out
Every run bookends with a reconciliation. At the start, you count what leaves the store. At the end, you return any undelivered product and count what comes back.
What to do when the manifest and physical inventory disagree
Paper and pallet sometimes disagree — rarely on BudHub, but it happens. Never start the run until it's reconciled. An inventory mismatch at the start is a reconcilable paperwork problem. The same mismatch discovered at the end is an audit finding.
- Stop the pack-out and notify dispatch.
- Recount together with the compliance lead.
- If a package is missing, do not leave the store without writing it off on the manifest.
- Never hand-write additions to a printed manifest — reprint after correction.